Shipping policy

Hypercoat currently ships orders within the United States only. We do not currently offer international shipping.

All product prices and shipping charges are displayed in U.S. Dollars (USD / $).

Shipping Availability

Orders must be placed with a valid and complete U.S. delivery address.

Order Processing

Orders are generally processed within 1–2 business days.

Orders are processed Monday–Saturday, excluding applicable public holidays. Orders placed after the applicable processing period may be processed on the next business day.

Order Cut-Off Time

Our order cut-off time is 4:00 PM (GMT-4).

Orders placed after the cut-off time will generally be processed on the next business day.

Shipping Method

Standard U.S. Shipping

Estimated carrier transit time: 6–11 business days after processing.

Shipping Cost

Standard shipping is $50.00 USD.

The applicable shipping cost will be shown at checkout before payment.

Total Estimated Delivery Time

Processing: 1–2 business days
Transit: 6–11 business days
Total estimated delivery: 7–13 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier operations, weather, public holidays, shipping volume, or other circumstances outside our reasonable control.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address.

If you need to correct an address, contact us as soon as possible before the order is shipped. Once an order has been processed or shipped, we may not be able to change the delivery address.

Hypercoat is not responsible for delivery issues caused by incorrect or incomplete customer information.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible.

Cancellation or changes cannot be guaranteed once an order has been processed or shipped.

Order Tracking

Tracking information will generally be provided after your order is shipped.

Tracking may take approximately 24–48 hours after dispatch to become active or show movement.

Delayed or Missing Orders

The 7–13 business day delivery estimate is not a guaranteed delivery date.

If your order is significantly delayed or appears to be missing, contact us with your order number and tracking information so we can review the shipment.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact Hypercoat as soon as possible.

We may request your order number, photos of the product or package, and other information needed to review the issue.

Eligible claims will be handled according to our Return & Refund Policy.

Shipping and Return Costs

For eligible returns caused by a Hypercoat error, such as an incorrect, damaged, or defective product, Hypercoat will cover applicable return shipping costs according to our Return & Refund Policy.

For change-of-mind or customer-selection returns, the customer is responsible for applicable return shipping costs.