Hypercoat is an online store specializing in women's jackets and fashion outerwear, serving customers across the United States.
What products do you offer?
We offer different women's jackets and outerwear. Product materials, colors, sizes, and features vary by product. Please check the individual product page for exact details.
Where is Hypercoat located?
Hypercoat is operated by Rizwan Global Imports LLC.
Business Address:
7901 4th St N, Ste 28138 St. Petersburg, FL 33702 United States
Shipping
How long does shipping take?
Orders are generally processed within 1–2 business days. Standard shipping takes approximately 6–11 business days, for an estimated total delivery time of 7–13 business days.
What is the shipping cost?
Standard US shipping is $50 USD.
What is the order cut-off time?
The order cut-off time is 4:00 PM (GMT-4). Orders placed after the cut-off may be processed on the next business day.
Do you ship internationally?
Currently, Hypercoat ships within the United States.
How can I track my order?
Tracking information will generally be provided after your order has shipped. Tracking may take 24–48 hours to become active.
Returns & Exchanges
What is your return period?
Eligible items may be returned within 15 business days from delivery, subject to our Return & Refund Policy.
Who pays return shipping?
For customer-initiated returns, the customer is responsible for applicable return shipping costs. If the item is damaged, defective, or incorrect due to a Hypercoat error, Hypercoat will cover applicable return shipping costs.
Do you charge a restocking fee?
No. Hypercoat does not charge a restocking fee for eligible returns.
Can I exchange an item?
Eligible exchanges are available subject to product availability. Contact us within 15 business days of delivery.
Refunds
How long do refunds take?
Once an eligible return is approved, Hypercoat will process the refund within 7 business days. Your bank or payment provider may require additional processing time.
How will I receive my refund?
Approved refunds are generally issued to the original payment method used for the purchase.
Orders
Can I cancel or change my order?
Contact us as soon as possible. Changes or cancellations may be possible before the order is processed or shipped, but cannot be guaranteed afterward.
What if I entered the wrong shipping address?
Contact us immediately. We will try to correct the address before shipment, but changes cannot be guaranteed once the order has been processed or shipped.
Products
How do I choose my size?
Review the size information and measurements provided on the individual product page. You can contact us if you need help with sizing.
How should I care for my jacket?
Care instructions vary by product. Follow the care instructions provided on the product page or with the item.
Contact Us
How can I contact Hypercoat?
Email: business@rizwanglobalimports.com
Phone: +1 (786) 619-8015
Customer Support: Monday–Saturday, 9:00 AM–5:00 PM (GMT-4)
Legal Business: Rizwan Global Imports LLC
Brand: Hypercoat
Service Area: United States