At Hypercoat, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, create an account, contact us, subscribe to our communications, or otherwise interact with our services.
This Privacy Policy explains how Hypercoat may collect, use, store, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase information
- Payment-related information
- Customer service communications
- Information you provide when contacting us or submitting a request
We may also automatically collect certain information about your device and interaction with our website, which may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Website interactions
- Date and time of visits
- Referring website or source
The information collected may vary depending on how you interact with our website and services.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Process and facilitate payments
- Arrange shipping and delivery
- Send order confirmations and shipping updates
- Respond to customer service requests
- Communicate with you about your orders
- Communicate with you about our products and services
- Send marketing communications when you have chosen to receive them
- Improve our website and shopping experience
- Analyze website traffic and performance
- Prevent fraud and unauthorized activity
- Protect the security and integrity of our website
- Comply with applicable laws and legal requirements
- Enforce our Terms of Service and other applicable policies
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better shopping experience.
Cookies and similar technologies may be used to:
- Remember items in your shopping cart
- Remember preferences
- Understand how visitors use our website
- Improve website functionality
- Analyze website traffic and performance
- Support marketing and advertising activities where applicable
- Help maintain website security
You may be able to control or disable certain cookies through your browser settings. However, disabling cookies may affect the functionality or availability of certain features of our website.
4. Payment Information
Payments made through our website may be processed by third-party payment providers.
Hypercoat does not intentionally request or collect complete payment card information through unsecured methods such as email, social media messages, or direct messages.
Payment information may be handled directly by the applicable payment processor in accordance with its own privacy policy, security practices, and applicable requirements.
5. How We Share Your Information
We may share necessary personal information with trusted service providers that help us operate our business and provide our services.
These service providers may include providers involved in:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting and technology services
- Customer support
- Website analytics
- Fraud prevention and security
- Marketing and communications
We share information only when reasonably necessary to provide these services, operate our business, comply with applicable law, or protect our rights and customers.
We do not authorize our service providers to use your personal information for purposes unrelated to the services they provide to us, except where permitted or required by applicable law.
6. Legal Requirements and Protection of Rights
We may disclose personal information when we reasonably believe disclosure is necessary to:
- Comply with applicable laws, regulations, or legal processes
- Respond to lawful government or regulatory requests
- Protect our rights, property, or business
- Protect the safety of our customers, employees, or other individuals
- Detect, investigate, or prevent fraud
- Investigate unauthorized or illegal activity
- Enforce our Terms of Service and other applicable policies
7. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission, internet communication, or electronic storage can be guaranteed to be completely secure.
For this reason, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete transactions
- Provide our products and services
- Maintain appropriate business and transaction records
- Resolve disputes
- Prevent fraud and unauthorized activity
- Comply with legal and regulatory obligations
- Enforce our agreements and policies
The length of time information is retained may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
9. Third-Party Websites and Services
Our website may contain links to or integrate with third-party websites, services, platforms, or applications.
These third parties may have their own privacy policies and terms of service.
Hypercoat is not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not control.
We recommend reviewing the applicable privacy policy and terms of any third-party website or service you use.
10. Marketing Communications
If you subscribe to Hypercoat marketing communications or otherwise provide consent where required, we may send you information about:
- New arrivals
- Women's coats and jackets
- Products
- Promotions
- Special offers
- Collections
- Brand updates
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the applicable marketing communication.
Unsubscribing from marketing communications will not affect transactional communications that are necessary to fulfill or manage your orders, such as order confirmations, shipping updates, or important account-related communications.
11. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is collected or used
- Withdraw consent where applicable
- Opt out of certain marketing communications
- Exercise other rights available under applicable privacy laws
To submit a privacy-related request, please contact us using the contact information provided below.
We may need to verify your identity before completing certain privacy requests, where permitted or required by applicable law.
12. Children's Privacy
Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us in a manner that is not permitted by applicable law, please contact us so that we can review the situation and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, privacy practices, or applicable legal requirements.
When we make material or other applicable changes, we will update the Last Updated date at the beginning of this policy.
We encourage you to review this page periodically to stay informed about how we handle personal information.
14. How Can I Request Information About My Personal Data?
You can contact Hypercoat at business@rizwanglobalimports.com to submit a privacy-related request.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or how Hypercoat handles personal information, please contact us:
Hypercoat
Email: business@rizwanglobalimports.com
Phone: +1 786-619-8015
Business Address:
7901 4th St N, Ste 28138 St. Petersburg, FL 33702 United States
Customer Support Hours:
Monday–Saturday, 10:00 AM–10:00 PM Eastern Time (ET), excluding applicable U.S. public holidays.